These contractual conditions apply to the Services provided by VoxGroup trading as
VoxLogistics. These Trading Conditions contain exclusions of liability and indemnities in
favour of VoxGroup trading as VoxLogistics. You should read these Trading Conditions
While you should read the who document, we draw your attention to the following clauses:
Subcontracting – We may subcontract the performance of the services and our subcontractors will
have the benefit of these terms and conditions. When subcontracting we will select the liability level
that produces the lowest rates.
LiabilityExclusions – CarriageofGoods –In respect of international carriage of goods, under
clause 10 liability is limited to the maximum extent permitted under international conventions. It is
likely that if goods are damaged, the liability limits will not fully cover the loss. It is strongly
recommended that you obtain insurance to cover loss or damage to the goods.
LiabilityExclusions – General – Clause 10 contains a number of clauses that limit our liability
more generally in respect of the services.
Timelimitforclaims – Clauses 10.11 – 10.12 set out strict time limits on making claims against us.
You should notify us immediately if you wish to make a claim against us.
Indemnities – Clause 11 sets out a number of instances where you are required to pay us for loss
or damage that we incur in providing the services. Sometimes these costs will not be your fault, such
as if a Government inspection delays the release of the goods and storage charges are incurred.
Lien – Clause 13 gives us the right to hold your goods and sell them if you do not pay our fees.
SecurityInterest – Under clause 14 you grant us a registerable security interest in the goods for
payment of all amounts you owe us under this contract.
Feeincreases – Under clause 6 we can increase our fees if the amount charged by subcontractors
or other third parties changes and we did not know of, or could not have prevented, that cost
Disposalofgoods – Clause 15 sets out where we can dispose of uncollected goods. In most
instances we have to notify you before disposing of any goods.
Agreement means these Terms and Conditions, together with any Authority and Customer credit
Authority means any authority by which the Customer appointed the Company to act on its behalf.
Carriage means carriage by vehicles and conveyances of all kind including acts in furtherance of an
act of carriage by another or a specific means, whether by air, sea or land transport, or any
combination of such transport modes
Carrier means any party involved in the Carriage of Goods whether by airfreight, sea freight or land
Company means VoxGroup ABN 69 167 593 142 and its nominees, agents and employees.
Convention means any application international convention, including the national implementation
of that convention, that applies to the international transport of goods including without limitation the provisions of the International Convention for the Unification of Certain Rules relating to Bills of
Lading signed at Brussels on 25th August, 1924 (and includes the amendments by the Protocols
signed at Brussels in 1968 and 1979, but only if the amendments are compulsorily applicable to this
agreement and nothing in this agreement shall be construed as contractually applying those
amendment), the Convention for the Unification of Certain Rules for International Carriage by Air,
done at Montreal on 28 May 1999 and the Convention for the Unification of Certain Rules Relating
to International Carriage by Air, signed at Warsaw, 12 October 1929; that Convention as amended
at The Hague on 28 September 1955; that Convention as amended at The Hague 1955 and by
Montreal Protocol No. 1, 2, or 4 (1975) as the case may be.
ConsequentialLoss means any loss or damage which:
(a) does not arise naturally or in the usual course of things; or
(b) constitutes, or arises from or in connection with, a loss in revenue, profit or
opportunity or a loss of goodwill or business reputation, even if such loss or
damage arises naturally or in the usual course of things.
Container means any container, flexitank, trailer, transportable tank, flat, pallet or any equipment
used to carry or consolidate goods and any equipment of or connected thereto.
(a) Where this document is signed, the customer listed in the signing section
of this document;
(b) Where this document is not signed, but there is an Authority, the
customer named in the Authority, including its employees, officers, agents
(c) Where this document is not signed and there is no Authority, the person
instructing the Company to provide the Services.
DangerousGoods means any Goods which are, or may become, hazardous, volatile, explosive,
flammable, radioactive, likely to harbour or encourage vermin or pests, or capable of posing a risk or
causing damage to any person or property.
Fees means the Company’s fees for the Services as set out in any quotation, rates schedule, tariff
or as otherwise notified to the Customer, disbursements, taxes and any other amounts payable
under these Terms and Conditions.
ForceMajeureEvent means anything outside of the reasonable control of a party including, without
limitation, fire, flood, drought, storm (or other adverse weather conditions), lightening, act of God,
peril of sea or air, explosion, radioactive or chemical contamination, sabotage, accident, embargo or
trade restriction, blockade, labour dispute, strike or shortage, civil commotion, curfew, act of war,
actual or threatened act of terrorism, pressure waves caused by aircraft or other devices,
meteorites, epidemic, pandemic, the act of an Authority or Law to contain a pandemic or epidemic,
Goods means the goods, including packaging, pallets or containers, the subject of the Services.
GovernmentAuthority means any government agency, authority, department or body, exercising
jurisdiction in any nation, state, port or airport.
HeavyVehicleNationalLaw means the means any Commonwealth or State law or regulation
relating to chain of responsibility obligations, including laws and regulations relating to driver fatigue,
fatigue management, vehicle mass and dimension, vehicle maintenance, loading requirements